Terms & Conditions

This website is operated by Venator. Throughout the site, the terms “we”, “Venator”, “us” and “our” refer to venatorindia.com. We offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. General

    Terms and conditions are applicable to the supply of Product(s) made by the Seller, hereafter referred as venator, to the buyer     hereafter referred as the Customer.

2. Price

    1. All prices are quoted in Indian Rupees and are inclusive of VAT (IF APPLICABLE) (as may be prescribed by law from time to time), unless otherwise specified.

    2. All prices are inclusive of postage and packing, unless otherwise stated.

3. Payment

    Payments must be made in Indian Rupees unless otherwise specified, and by one of the following payment methods

    – Major credit cards as listed: Visa, MasterCard, Delta, American Express, Maestro and Visa Electron.

    –Net banking

    –COD (available at certain cities only)

    Your card will be charged first, thereafter your package will be shipped

4. Passing of property

    venator shall retain the property of the goods until full payment has been made by the customer and has been received

5. Passing of risk

    The risk in the goods shall pass to the Customer on deliver.

6. Privacy Policy

Any information passed through to Venator is via a secure connection on the internet using Secure Socket Layer technology at 128bit encryption (where browsers will allow). If a customer wishes for their information to be removed from our database, this should be requested in writing at our registered office (please see below) or to info@venatorindia.com

Please note, credit card details are not retained. The only information stored is a customer’s transaction history, name, address & e-mail address. Customers will not be sent ‘spam’ e-mail. Should any customer not want their details used for marketing purposes, please tick the relevant box at the checkout or request to be removed at info@venatorindia.com

7. Refund(s) and Return(s)

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Our packaging and logistics department ensure that the product(s) are carefully packaged. We assure our customers that our Product(s) cannot be damaged during transportation. We therefore will not make any refunds for claims which state that the Product(s) were broken in transportation.

8. Your Rights to Cancel this Contract

If this contract has been made between us by telephone or correspondence (including e-mail) without any face to face contact having occurred between us, then you will have a 24 hours time period from the time to order is placed in which to cancel this contract. But customer has to pay shipping charge both ways. This right does not apply at any time after the product(s) is dispatched.

9. Responsibility for and Ownership of Goods

    You will be liable for any loss or damage to the goods from the time of delivery unless such loss or damage is caused by our negligence.

10. Re-sale of Goods

    Goods are sold on the condition that they showed or displayed in site, not re-sold to the public.

11. Our Responsibilities

    We will meet our responsibilities under this contract within a reasonable time unless it is impossible for us to do this because of     circumstances outside of our reasonable control. In particular we will not be responsible for delays caused by our suppliers.

12. Your Personal Data

    We will ensure that, at all times, comply with the provisions of the Data Protection in relation to data received from shall only     process personal data received from you where necessary to fulfill our obligations under this contract.

13. Changes to Terms and conditions

    You can review the most current version of the Terms of Service at any time at this page.

    We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates    and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or        access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of    those changes.

18. Communications